tk44's Commitment to Responsible Gambling
Gambling should be a source of enjoyment — not a major stress in your life. tk44 believes that knowing your limits and playing within them is a genuine skill. On this page we explain how you can keep yourself safe, which signs to watch for, and where to turn if you need help.
For players aged 21 and above only
- Age verification is mandatory when opening an account
- Accounts belonging to minors are cancelled immediately
- Keep your login details out of reach of children
- Use parental control software on your device
Tools for Setting Your Own Limits
tk44 provides practical tools you can use to manage your own gambling habits. These tools can be activated at any time from your account settings or with the help of the support team.
Deposit Limit
Set a maximum deposit amount per day, week or month. Once the limit is set it cannot be exceeded, keeping you within your budget.
Session Time Limit
Decide how long you will play in one sitting. When time is up you will be logged out automatically — this helps you take breaks from long sessions.
Self-Exclusion
If you want to keep yourself away from gambling entirely for a set period, activate self-exclusion. Your account will be locked for the duration.
Loss Limit
If you do not want to keep betting after losing a certain amount, set a loss limit. This is the most effective way to control the extent of financial losses.
Bet Limit
Set a maximum amount you will stake on each bet. This limit reduces the risk of large losses and makes your budget last longer.
Cooling-Off Break
Take a break of 1 to 30 days to clear your head. This period gives you the chance to review your balance and make fresh decisions.
Request Self-Exclusion
If you feel you need to step away for a longer period, contact us via 24/7 live chat or email — the support team can assist in both Bengali and English. Your identity remains completely confidential.
Under tk44's privacy policy, all account-related information is kept secure and is not shared with third parties. No promotional messages are sent during a self-exclusion period.
Self-exclusion is not just a temporary break — you can also request permanent account closure if needed. Our FAQ page has more details about this process.
Fill in the form below to send your request to the support team. They will act on it promptly.
Recognise the Warning Signs
Certain signs appear before gambling or betting becomes a problem. Be aware if you notice any of the following in yourself or someone close to you.
Gambling Beyond Your Budget
Consistently depositing beyond your set budget or placing larger bets to try to recover losses is a dangerous habit.
Feeling Distressed After a Loss
Experiencing intense stress after a loss, becoming angry, or taking on more risk to quickly 'make up' for it are signs of a problem.
Spending Excessive Time
Spending hours on gambling at the expense of time with family, work or studies disrupts the balance in your life.
Hiding It from Family
If you find yourself concealing how much you are playing or how much you are losing from family or friends, that is a reason to take notice.
Unable to Stop
Deciding to stop yet being unable to do so — repeatedly going back for 'just one more bet' — is a sign of addiction.
Gambling with Borrowed Money
Betting with money needed for essential expenses, savings or borrowed funds is a serious warning sign — seek help now.
The Core Principles of Responsible Gambling
tk44 believes gambling is entertainment, and entertainment should have limits. Every player should decide before playing — how much time they will spend, how much money they will use, and when they will stop if they win. Knowing the answers to these three simple questions in advance can help avoid most problems.
The minimum deposit amount is ৳500 and the minimum withdrawal is ৳1,000 — these limits are set so there is room to play with smaller amounts. However, remember that depositing means being prepared to lose — never use money that is essential for you or your family.
Be mindful when taking a bonus too. tk44's welcome bonus is up to 100% up to ৳15,000, but the bonus amount must be wagered 20 times before withdrawal. Example: deposit ৳1,000, receive ৳1,000 bonus, balance becomes ৳2,000 — and the wagering requirement is ৳1,000 × 20 = ৳20,000. Read the terms and conditions page carefully for a clear understanding of bonus terms.
Extra care is needed when playing on mobile — your phone is always nearby and the temptation to play just before sleep or during work is greater. Keeping a session timer and deposit limit active on your phone reduces this risk.
To learn more about us and how we work to protect players, visit our about us page.
Keep Your Family Informed Too
Gambling affects not just the individual but the whole family. If family members notice that someone is spending too much time or money on it, they should speak openly. Family support is the greatest asset in dealing with a problem.
Build Healthy Gambling Habits
- Set a daily budget in advance and stick to it
- After a loss, take a break instead of making an immediate decision
- Do not play while drinking alcohol or in any other impaired state
- Set aside a portion of any winnings rather than staking everything again
- Avoid playing on multiple platforms at the same time
- Take regular breaks — get up, walk around, drink some water
Keep in Mind
- Gambling is for entertainment, not a source of income
- There is no guarantee of winning
- Lost money may not be recoverable
- Respecting your limits is a real skill
- For ages 21 and above — no exceptions
Get Direct Help
For any issue, speak to us directly via 24/7 live chat or write to us by email:
[email protected]
The support team assists in both Bengali and English and keeps your identity completely confidential.
Where to Turn for Help
Acknowledging a problem is a sign of strength, not weakness. Choose any one of the options below.
tk44 Live Chat Support
tk44's support team is available via live chat 24 hours a day, 7 days a week. Chat directly in Bengali for account locks, self-exclusion or any advice.
Contact by Email
Write out your situation in detail and email [email protected]. The support team responds promptly and takes the necessary steps.
Family and Friends
Talk openly with the people close to you. They understand your situation and can be there for you. Family support is the greatest strength in overcoming a crisis.
Professional Counselling
Mental health specialists and counsellors are available in Bangladesh who can help with gambling addiction issues. Contact the mental health department of a hospital or a private counselling centre.
Permanent Account Closure
If you decide you no longer want to play, you can request permanent account closure. This is a final decision — the account cannot be reopened afterwards. The support team will assist you fully through this process.